Terms & Conditions
Welcome to Travelicom.com (“our site”). Please read these Terms & Conditions (“Terms”) carefully before using our website and services. By accessing or booking through our site, you agree to these Terms.
1. About Us
- Company Name: Travelicom
- Website: www.travelicom.com
- Email:contact@travelicom.com
- Tel:+443301335132
We are a UK-based online travel agency, acting as an intermediary between you and third-party travel providers (airlines, hotels, transport operators, etc.).
2. Scope of Our Services
Travelicom.com provides an online platform for searching, comparing, and booking travel services including flights, hotels, transfers, and packages.
- We do not own, operate, or control the travel services listed.
- Your booking is a contract between you and the relevant travel provider.
- We act as an agent, passing your booking and payment details to the provider.
3. Bookings & Contracts
- By making a booking, you confirm that all details provided are accurate.
- You must be at least 18 years old to make a booking.
- A booking is only confirmed once you receive a confirmation email.
- Some services may require additional verification (passport, visa, ID).
4. Prices & Payments
- Prices are displayed in GBP (£) unless otherwise stated.
- Prices may change until a booking is confirmed.
- Payments must be made in full at the time of booking unless instalments are offered.
- We use secure third-party payment processors. We do not store card details.
5. Changes & Cancellations
(a) By You
- Cancellation and amendment policies vary depending on the travel provider.
- Fees may apply in line with the provider’s terms.
- Refunds, where applicable, will be processed back to your original payment method.
(b) By the Provider
- Travel providers may cancel or change bookings (e.g. flight schedule changes).
- We will notify you as soon as possible, but we are not liable for such changes.
(c) By Us
- We reserve the right to cancel bookings where fraudulent or unauthorised activity is suspected.
6. Travel Requirements
- You are responsible for ensuring you have valid travel documents (passport, visa, insurance).
- Some countries require vaccinations or entry permits – you must check before travelling.
- We are not responsible for denied boarding or entry due to incomplete documents.
7. Liability
- As an agent, we are not liable for the acts, omissions, or performance of travel providers.
- Our liability is limited to the proper processing of your booking with the provider.
- To the maximum extent permitted by law, we exclude liability for:
- Loss of enjoyment, inconvenience, or non-essential costs.
- Indirect or consequential losses.
- Nothing in these Terms limits liability for death, personal injury, fraud, or negligence.
8. Insurance
We strongly recommend purchasing travel insurance to cover cancellations, medical expenses, and lost belongings.
9. Website Use
- You agree not to misuse our website (e.g. hacking, automated scraping, fraudulent bookings).
- Content (text, logos, images) is owned by Travelicom or its licensors. You may not copy, reproduce, or use it without permission.
- We may suspend or block access to our site if you breach these Terms.
10. Data Protection
We process personal data in accordance with our Privacy Policy and Cookie Policy.
11. Complaints
- For booking-related issues, please contact the travel provider first.
- For issues with our services, contact us at [Insert contact email].
- If unresolved, you may use Alternative Dispute Resolution (ADR) or complain to the UK Civil Aviation Authority (CAA) where applicable.
12. Governing Law
These Terms are governed by and construed in accordance with English law.
Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms
We may update these Terms at any time. Updated Terms will be posted on our site with a revised “last updated” date.
14. Contact Us
If you have questions about these Terms, contact us at:
Travelicom
Email: contact@travelicom.com
Tel: +443301335132